Service Management

Cisco and Personeta have announced that the two companies are delivering a fixed-mobile converged voice solution to Globul, the fastest-growing mobile operator in Bulgaria...

Better planning and more efficient networks are the promise of Aircom International's ASSET system. ASSET is now more widely available thanks to a recent distribution agreement for the Asia-Pacific region. AIRCOM will be exhibiting at Mobile World Congress in Barcelona...

Bravo, a digital radio trunking operator based in Saudi Arabia has launched a new hybrid service...

JDSU has launched a short-range LAN OTDR to provide a testing combination of up to five wavelengths in both multi-mode and single-mode...

Nokia Siemens Networks has been awarded a pan-Indian contract by Bharti Airtel to deploy a single Interactive Voice Response platform across all 23 of the latter's telecoms circles...

There is widespread shortage of high capacity connectivity in all segments of the African continent. A new consulting service based in Africa aims to address these issues...

Bashcell, a telecoms company dating from 1998 in the Bashkortostan Republic, has signed a contract for supply, implementation, and technical support of the end-to-end convergent IT solution...

Anite's WiMAX Protocol Conformance Toolset has become the industry's first protocol test solution to be successfully validated by the WiMAX Forum for certifying the latest Fixed WiMAX devices to Wave 2 specifications...

GEOCELL, the leading GSM operator of Georgia, launched 3G services based on the convergent solution from CBOSS...

Subex Azure Ltd is meeting the challenges arising from Analysys Research’s report "Global Operator Attitudes to Revenue Management"...

Nokia Siemens Networks has been named Cable & Wireless' preferred supplier of Release 4 and Intelligent Packet Core networks architecture. The announcement follows the awarding of a US$40 million contract for the modernisation of C&W's Caribbean networks.

Spice Nepal Private Ltd, the country’s first privately-owned mobile operator, has contracted CBOSS Corporation to upgrade its end-to-end convergent IT CBOSS solution after just 18 months of successful operation...

For the fifth year running, telecom research firm Analysys has conducted a global study of operator attitudes when it comes to concerning revenue assurance and revenue leakage. Michael Schwartz looks at the key findings...

Mobile multimedia specialist 3ple-Media has established a dedicated local presence in Johannesburg to serve pan-African operators by bringing a large range of new multimedia services to their subscribers...

One of Egypt's mobile service providers is bringing mobile email to a broader market. Vodafone Egypt has selected Visto Corporation, which provides secure mobile email to power its Vodafone Business Email offering...

Ethiopian Telecommunications Corporation, Ethiopia's sole telecoms provider, has selected Telrad for the maintenance and support of its network. Overall value of the contract has been set at US$2 million annually...

Jinny Software, a leading supplier of personalised messaging and media processing platforms to mobile network operators will provide its messaging platforms to Cable & Wireless for networks in the Americas & Caribbean...

Aimed at meeting all the major reporting, monitoring and control protocols, Intamac's latest device is aimed at putting customer needs at the top of the agenda in home and office automation...

Modern telcos are faced with operational challenges: convergence, consolidation lower voice revenues and pressure for quick launch are some that come to mind. Clarity, founded 14 years ago, is one company with solutions to offer - and recent experience in Sri Lanka ...

Nortel and Microsoft are pooling their expertise to encourage unified communications among the world's businesses. New converged office innovations are set to benefit service providers and businesses alike...

CTIA Wireless 2007 gave Nokia the chance to explain its future convergence strategy. Centred on the four 'Cs' of Connectivity, Cost-savings, Creativity, and Culture, Nokia seeks to explain how its business mobility products, solutions, ecosystem and strategy will benefit millions of mobile professionals at work and in their personal lives.

Telefónica Mexico has awarded Optimi a planning and optimisation contract to help it manage both its network growth and the increased demand it is currently experiencing for its voice and data services. Optimi will utilise x-Dimension, a capital-efficiency planning solution, to assist Telefónica Mexico's ongoing planning and design...

Rohde & Schwarz has been appointed RCT tester/developer for mobile WiMAX by the WiMAX Forum. The electronics company introduced its R&S TS8970 to a broad public for the first time at 3GSM Barcelona, after having previously presented it at various WiMAX conferences...

Comptel, an Operational Support System software vendor for convergent mediation, charging, provisioning and network inventory, is supplying Macau’s CTM with provisioning and mediation solutions to support 3G services...

Benefiting from Nigeria's rapidly growing market, Reliance Telecommunications is expanding its footprint and retooling to take full advantage of a recently introduced unified licensing regime...

 

Using the help of Russian IT firm AT Consulting, the Chicago-based multi-channel knowledge applications company InStranet has won a contract with major Russian mobile phone giant VimpelCom-Communications...

Brasil Telecom is set to expand its usage of Convergys' Infinys software to support its wireless, wireline, data, and Internet services.

Lucent has been selected by Telemar to supply and deploy solutions for the operator's network evolution...

Indonesian operator Hutchison Telecom Indonesia, a joint venture between Hong Kong-based Hutchison Telecommunications International Ltd and the CP Group of Indonesia, has awarded Nokia with a convergent charging solution contract that will see it provide, integrate and manage an innovative network solution for Hutchison Telecom Indonesia...

BSS/OSS supplier Intec has launched a new mobile charging, customer and revenue management solution particularly applicable to the developing world...

Agilent Technologies Inc is celebrating a US$14.5 million order with India 's primary communications service providers Videsh Sanchar Nigam Ltd and Tata Teleservices Ltd to provide operator support  services solutions...

Eastern China's Fujian Mobile Communications has chosen Nokia's Push to Talk over Cellular platform for businesses in Fujian province, and plans expand the service to consumers at a later date...

Global roaming specialist Roamware believes its new network solution will hand operators the missing link in the roaming world: its Prepaid Local Number service is claimed to give every operator the capability to provide enhanced roaming and home network services to visitors, both pay-as-you-go or prepaid...