Service Management

Stratus Technologies has been commissioned by Danawa Resources, a broadband service provider operating in Malaysia, Cambodia and Indonesia, to deploy its Stratus Entice E-REV telecoms platform to expand into residential, enterprise and wholesale VoIP-based phone service throughout its coverage area...

Independent network planning and optimisation consultancy Aircom International has announced that it has signed a deal to deliver network optimisation tools to MTN Uganda...

Aircom International, an independent network planning and optimisation consultancy, has been selected by Indonesia's Axis to support that operator's drive for increased penetration across the country...

Risk management software vendor, Neural Technologies is enabling telecoms operators to beat the global recession by offering its risk management software solutions on a pay-on-performance basis...

Omnix Software, which supplies project automation software solutions for telecommunications infrastructure management, and Powertech IST have entered into a mobile telecommunications partnership aimed at improving network efficiency across sub-Saharan Africa. The partnership was launched at the pan-African telecommunications summit, AfricaCOM, recently held in Cape Town...

Incomnet has added Gilat Satellite Network's SkyAbis cellular backhaul solution to its satellite communications network to serve Mongolia's mobile operators. Incomnet is one of Mongolia's largest telecommunications service providers...

Independent network planning and optimisation consultancy Aircom International has announced that it is working with Mozambique operator mcel to support the update of mcel's planning tools for 2G and 3G networks...

Comarch has concluded the last phase of a WiMAX project for Promonte, a GSM mobile service provider in Montenegro. The project introduces global telecoms activity within the context of Promonte-owner Telenor's  "Internet to the people" and takes advantage of the combination of up-to-date technologies like 3GHSPA, WiMAX and WiFi...

Algeria's leading mobile operator Orascom Telecom Algeria has announced that Nokia Siemens Networks will be the provider of its Home Location Register solution...

Intec, a provider of both business and operations support systems, has announced a contract extension with Atlantique Telecom, one of the fastest growing GSM operators in West and Central Africa...

Huawei has announced that it has been selected by HT Mobile Communications Centre, a joint venture between Hanoi Telecom Joint Stock Company and US-based Hutchison Telecom, as a key partner in rolling out its new national GSM network. HT Mobile is currently undergoing a telecom transformation and switching from CDMA to GSM technology, and is scheduled to launch its new GSM national network next year...

Agilent Technologies and Anite have announced the first shipments of their LTE UE protocol tester. This is the first product in a planned portfolio of 3GPP LTE R&D test products developed on Agilent's new E6620 wireless communications test set platform.

Tanzanian carrier Six Telecoms has selected Telarix iXLink systems to conduct business with other carriers across the globe. The announcement comes not only within the context of growing interconnection business for Six Telecoms but also at the opening of the recent Capacity Africa conference...

Product Development Support for new services is the key to dynamic and successful growth of telecoms operators. CBOSS has announced a new service - Product Development Support - which allows telecom operators to enjoy fast time-to-market and exceptional efficiency for their new innovative services and marketing campaigns...

Radiográfica Costarricense, a telecom operator in Central America, has selected ECI’s XDM MSPP solutions. ECI was selected based on its capabilities to offer several key technologies on a single platform - SDH, Ethernet and WDM - in order to assist RACSA with its aggressive expansion efforts in Costa Rica.

Jon Wells, OSS Consultant at Clarity, a vendor of Unified OSS solutions that manages over 120 million subscribers, many of them from emerging economies, discusses how pressures in emerging markets are forcing OSS to change, for the benefit of all.

A complete DRM solution from SafeNet is all set to protect Chinese television against copyright infringements.

Emircom is a fast-growing systems integrator headquartered in the Middle East. It has been licenced by Synchronica, a vendor of mobile email and synchronisation software, to exploit Synchronica's email software Mobile Gateway. 

Clarity, a company specialising in Unified Operational Support Systems (OSS), will be extending its contract with Globe Telecom, one of the Philippines' largest network operators, to provide Unified OSS for the company's wireless business and its fixed line network subsidiary Innove Communications...

At a meeting in New York with Philippines President Gloria Arroyo, iQor President and CEO Vikas Kapoor announced the opening of iQor's third call centre in the Philippines, in this case creating 700 new jobs...

Redknee, which provides mission-critical software and solutions for communications service providers, has received approval from the US patent system for its Telecommunications Subscriber Profile Management System...

A major new service fulfillment contract to modernise Telecom Argentina's raft of services has been awarded to Subex and Accenture. Key aims are the wider distribution of broadband, a much higher profile for IP services and rapidly-accessible Ethernet-based services...

A major new service fulfillment contract to modernise Telecom Argentina's raft of services has been awarded to Subex and Accenture. key aims are the wider distribution of broadband, a much higher profile for IP services and rapidly-accessible Ethernet-based services...

Ashbury Satcom of South Africa has been appointed an official service provider for Stratos Global, the world’s largest distribution partner for the Inmarsat and Iridium satellite networks...

MACH, the provider of business processes to optimise roaming profitability, today announced that I.C.E. (Instituto Costarricense de Electricidad) Costa Rica has moved from VeriSign to become a new MACH client...

ECI Telecom, a global provider of networking infrastructure, announced today that it has signed a cooperative frame agreement with CJSC Synterra, one of Russia's largest national telecommunications operators, for delivery of the XDM AE and BroadGate AE Multi-Service Transport Platform (MSTP) solutions to support the carrier's 60,000 km-long network, one of Russia's largest nationwide transport networks...

China Unicom, one of the largest mobile carriers in the world, has deployed the marketing delivery platform from Pontis to enable them to plan and deliver marketing offers tailored to their customers' needs...

XIUS-bcgi, which aims to delivering revenue-generating solutions to mobile operators and MVNOs worldwide, along with the Bahraini-based International Agencies Company Limited, have announced that Zain Bahrain has deployed XIUS-bcgi's InstaRoam product to provide roaming service for start-up mobile operators...

Team Telecom International, which supplies Operations Support Systems to communications service providers, has signed a partnership agreement with TechnoServ A/S, a Russian company dedicated to system integration, IT services and creation of engineering facilities...

Jasper Wireless, the licensed global machine-to-machine (M2M) mobile operator, has announced that it has signed operator partnership agreements in over 45 European, American and African countries...

Oracle today announced that Polkomtel, a leading mobile provider in Poland, has selected Oracle's Siebel CRM, Oracle Communications Order and Service Management, Oracle Communications Service Activation and Oracle Communications Inventory Management to help improve operational efficiency, enhance customer service and enable rapid deployment of next-generation services...

Vodafone Turkey, Turkey's second largest mobile operator, has successfully launched End2End's fully outsourced Content Retailing Solution replacing Vodafone Turkey's previous platform service...

Redknee Solutions has announced that it has been selected by Vietnam Mobile Telecom Services Company to provide a real-time messaging rating and charging solution. VMS, operating under the brand name MobiFone, is a GSM service provider with the largest market share (approximately 39%) in Vietnam...