Chilean network services provider Presetec is implementing Kandy’s Visual Attender into its portfolio to digitally enable its customers and enhance customer service and call centre workflows and economics.
Virgin Mobile has expanded its Latin American virtual network operations into Peru.
Ruralweb Telecomunicações has deployed Gilat Satellite Networks’ solution for its rural broadband VSAT network.
The Telefonica Group has chosen Cellwize’s Self Organizing Network (SON) solution to enhance the customer experience in Argentina, Chile, Colombia, Ecuador, Peru, Uruguay, and Venezuela.
Millicom’s Tigo Business and Microsoft have formed a Microsoft Cloud OS Network (COSN) partnership to deliver cloud computing benefits to businesses in the LatAm region.
Ericsson has extended its relationship with C&W Communications for managed services in the Caribbean.
SIGFOX and IoTNet Mexico have announced the deployment of the former’s IoT network in Mexico.
Jamaican operator Digicel has selected Agama to provide its end-to-end DTV monitoring solution.
A court in Brazil has prevented Facebook from accessing funding worth BRL19.5 million ($6.1 million) over a security dispute with WhatsApp.
Brazilian operator Oi has filed for bankruptcy protection after failing to negotiate a deal to restructure its debt.
Telefónica del Perú and ZTE have begun commercial operation of the first IP multimedia subsystem voice over long-term evolution (IMS VoLTE) network in Perú.
TIM Brasil has attained Metro Ethernet Forum (MEF) 2.0 certification for its nationwide Carrier Ethernet business services in Brazil.
A new agreement between TIM Brazil and Gemalto will see the firms cooperate on the development of a mobile marketing tool focused on app installation.
The Government of Colombia has deployed Gemalto’s SafeNet Authentication Service to secure citizens’ online access to financial services.
Money transfer service provider Barri Financial Group has partnered with TransferTo to enable real-time Mobile Money transfers to Tigo Money accounts in El Salvador.
Peruvian market leader Telefonica del Peru has placed orders for Gilat’s SkyEdge II-c platform to extend cellular and broadband coverage to rural areas nationwide.
The 72 hour block imposed on WhatsApp by a judge in Brazil’s Sergipe province has been reversed by an appeals court judge.
WhatsApp has run into further trouble in Brazil after a judge in the state of Sergipe ordered the app to be blocked for 72 hours by all five of the country’s major operators.
Chilean operator Entel is partnering with Ericsson on the Swedish vendor’s global Ecology Management Product Take-Back program.
Global internet of things (IoT) connectivity provider Sigfox announced it has begun deploying a dedicated IoT network throughout Brazil.
Millicom achieved revenues of US$1.53 billion in the first quarter of 2016, spurred by double digit growth in all but one of its African markets, while Latin American growth dwindled.
Ericsson has signed an agreement with the Brazilian Government to create a Networked Society Lab in Brazil to drive Internet of Things (IoT) innovation in the country.
Austrian MVNE platform provider I-New has expanded its Latin American operations with the launch of a new MVNO platform in Mexico.
Telefónica Mexico has selected Ericsson to supply more than 1,000 Ericsson Radio Dot Systems in Mexico City's urban areas.
Angola Cables and NEC have begun construction on the first subsea fibre optic cable system ever to connect Africa and South America in the southern hemisphere.
The Mexican communications ministry has delayed the tender process for the country’s shared network.
Unlike Europe, where revenue in the telecom sector has been gradually declining over the last few years, Latin America’s telecom sector is one of the world’s fastest-growing markets.
Level 3 Communications has activated a new subsea cable landing station giving Colombia a Pacific Ocean route to connect to its international network.
Telefónica has announced the deployment of BRUSA, a new submarine cable linking Rio de Janeiro and Fortaleza (Brazil) with San Juan (Puerto Rico) and Virginia Beach (USA).
Intelsat has announced an agreement with SkyNet de Colombia to support a new project launched by the Colombian Ministry of Information Technologies and Communications.
Emerging markets operator Millicom has announced a partnership with mobile money firm TransferTo.
The EU and Brazil have signed an agreement to develop 5G, the next generation of communication networks.
Telefónica and China Unicom are launching Chinese vendor Phicomm’s C630 smartphone in key Telefónica markets in Latin America later this year.
Latin American payments processor PROSA has partnered with security firm Gemalto to bring mobile payments to Mexico.
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