Emerging market telcos squeezed by diesel crisis
Operators
Emerging market telcos squeezed by diesel crisis
Latest News & Articles
Customer Service
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Indosat adds Google Cloud’s semantic search to customer apps
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Is Agentic the next frontier for AI?
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Du, Microsoft, Nokia, Khalifa and ITU unveil Arabic telecoms LLM
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Multiple telcos sign up for Airtel’s Xtelify’s platforms
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Smart teams with Salesforce to unify its e-commerce storefront
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AI in Customer Service: A Strategic Advantage for Telcos
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U Mobile to deploy GenAI-powered contact centre solutions from AWS
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Pakistan’s Zong unveils homegrown LLM to boost customer service
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Egyptian govt agencies to create faster telecoms complaint platform
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Bangladesh’s Grameenphone to use Mobileum's RAFM solution
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Telkomsel partners with Tencent and M Cash for KYC palm scanners
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Dialog Axiata streamlines SIM-to-eSIM conversion for users
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DST taps Ericsson to migrate omnichannel app to AWS cloud
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Cellcom boosts customer service in Israel with Anodot
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LogicaCMG helps VimpelCom boost SMS-based mobile content uptake
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Telkom Kenya boosts fixed-line service quality
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Vipnet selects Bulb Technologies for enhanced customer service in Croatia
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Presetec Chile adds Kandy’s Visual Attendant to Carrier Solutions portfolio
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5BARz India Plugs in With Airtel to Enhance Customer Experience
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China Unicom and China Telecom confirm 4G partnership; deny merger
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Mobile broadband traffic in CEE threatens to overload networks
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Lucent enhances Belize Telecom rating/charging services
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Convergys to enhance Telecom Egypt billing
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Subex boosts Prevea credit risk management solution
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Analytics platforms to boost customer care and marketing for Kuwaiti operator
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