OSS update for newest Thai operator

Details: James Barton; Category: Service Management; 16 January 2012; 6637 views

A leading Thai mobile operator is updating its provisioning and activation software...

A leading Thai mobile operator is updating its provisioning and activation software. Real Move, a new subsidiary of True Corporation, has adopted Comptel’s Comptel Fulfillment solution to help it efficiently roll out and fulfil the market’s demand for 3G services.

True Corporation is a Thai communications conglomerate that operates fixed-line, cable television, wireless, broadband and IPTV services, among others. It launched subsidiary Real Move in July 2011; the new mobile operator had about 50,000 subscribers within one week after its commercial service launch.

Comptel Fulfillment enables operators to fully automate the process of handling subscriber orders to activating services in the network all the way up to the start of billing. The solution helps operators control costs, reduce manual errors and deliver services to subscribers without delay, thus increasing customer satisfaction and reducing churn.

“Comptel is pleased that True Corporation has selected our solution for Real Move as it focuses on gaining market share in the 3G market in Thailand,” said Mr. Mika Korpinen, senior vice president, Asia Pacific, Comptel.

More info: