Developing Telecoms | Bulgaria’s Vivacom chooses Alcatel-Lucent for its strategic transformation

9 February 2012

Networks

LATEST NEWS:

Broadband collaboration aims at emerging markets MTN extends managed services partnership with Ericsson in Ghana Indian Handset Market Witnesses 14.1% Growth in 2011 Network planning partnership to cover Southeast Asia Open framework boosts service delivery for Israeli operator Kosovan contract renewed for emerging markets provider Indian startup reneges on terms of infrastructure agreement Carrier grade Wi-Fi base stations enable connectivity in Ouagadougou Slow progress in Nepal, but penetration exceeds expectations First 4G-LTE network goes live in Hungary BSS transformation contract underway in Malaysia Mobile number portability set to shake up Chile’s mobile market South Africa, Nigeria, Kenya, Egypt and Morocco lead Tweeting in Africa Enthusiastic response to Tanzania’s first voice SMS service New platform allows fast uploading for Thai news reporters 3G growth healthy in Belarus as mobile market nears saturation Global top up service for Chinese expatriates Subscriptions on the rise in Kuwait over 2011 Free mobile access to Wikipedia for Africa & ME customers Political risk throughout North Africa may temper short-term growth RCom receives loan from Chinese banks Emergency communications terminals deployed in South Sudan Digital wallet services launching in China A strong 2011 for Ghana with more growth to come First Israeli-owned high-speed cable system goes live Indian government loses tax case to Vodafone Subscriber growth and LTE painting a pretty picture for UAE market 3G forecast looks rosy in China Partnership agreement expands satellite operations in Africa and Middle Eas... Rising penetration rates in Iran could be misleading Copper-Alternative Grounding Wire targets infrastructure theft OSS update for newest Thai operator Muscovites to receive modernised network

Bulgaria’s Vivacom chooses Alcatel-Lucent for its strategic transformation

Thursday, 25 February 2010 10:11

Attention: open in a new window.

Alcatel-Lucent and Bulgarian telco Vivacom have signed a five-year partnership focusing on the end-to-end strategic transformation of Vivacom’s fixed and mobile network throughout the country. Vivacom is outsourcing end-to-end network operations to Alcatel-Lucent as of March 1, 2010.

Through partnering with Alcatel-Lucent to outsource its network operations, Vivacom will be able to concentrate on its core business, reduce its operating expenses and ensure increased network quality. This relationship also ensures the development and fast deployment of new user-oriented services and solutions. As part of the agreement, about 3,000 Vivacom employees will join Alcatel-Lucent under their existing terms and conditions of service.

The move is the final stage of Vivacom’s strategic transformation which kicked off at the beginning of last year with the merger of its mobile and fixed services businesses and continued with its rebranding in September 2009 with the ultimate goal to change Vivacom from a technical to a client-oriented company. It is a logical consequence of the trends and changes in the global telecommunications market and shows an example of corporate development in line with the global approach to customer expectations.

“Our decision to enter a strategic partnership with Alcatel-Lucent is designed to guarantee our fixed and mobile subscribers a network of a constantly increasing quality over the long term,” said Bernard Moscheni, CEO of Vivacom. “Alcatel-Lucent is perfectly equipped to meet our network operations requirements with greater speed, flexibility and cost synergies than we could alone. And with this step, we’re once again playing a pioneering role on the Bulgarian market.”

"The selection of Alcatel-Lucent will enable Vivacom to lower its operating expenses and ensures that Vivacom customers will receive services of top quality,” said Andy Williams, President of Alcatel-Lucent’s Services Business. "This is the most important managed services contract we have signed in Eastern Europe and it demonstrates, as our business continues to grow, locally and internationally, our determination to continue building our managed services capabilities, and developing an even broader knowledge base.”

* Vivacom is the trademark of the Bulgarian Telecommunications Company AD (BTC); it offers a full range of telecom services – fixed and mobile telephony, broadband Internet and data transfer. It also has the country’s largest and telecom infrastructure, its converged services being available in over 1,000 outlets of the operator and its dealers throughout Bulgaria.

More info:

Tags: